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 BSB20107 Certificate II Business Qualification: Certificate II (AQF) Training Package: BSB07 Business Services This course is ideal for those wishing to gain an understanding of business operations, an ideal continuation for those that have gained the Certificate I Business BSB10107, or for those in business that wish to continue to further studies in business or management. Entry Requirements: There are no formal educational requirements for entry into this course, but students must have appropriate competencies to enter at this level. Course duration: 16 weeks to 1 year, dependent upon delivery format. **ALSO AVAILABLE BY CORRESPONDENCE** Core Unit Elective Units 11 units from this group are required for a complete course BSBCMM201A Communicate in the workplace BSBCUS201A Deliver a service to customers BSBIND201A Work effectively in a business environment BSBINM201A Process and maintain workplace information BSBINM202A Handle mail BSBINN201A Contribute to workplace innovation BSBITU201A Produce simple word processed documents BSBITU202A Create and use spreadsheets BSBITU203A Communicate electronically BSBSUS201A Participate in environmentally sustainable work practices BSBSMB201A Identify suitability for micro business BSBWOR202A Organise and complete daily work activities BSBWOR203A Work effectively with othersBSBWOR204A Use business technologyFNSCICGEN305A Maintain daily financial/business records |